Experience by HqO
Your Operations — Designed for Scale,
Built for Experience
Modern portfolios need more than functional buildings; they need seamless, branded service delivery. The HqO Experience Suite is the operational core behind today’s most forward-thinking property teams and experience leaders. From access to amenity booking to service execution, Experience turns your buildings into programmable platforms built to engage tenants, streamline operations, and scale curated experiences.
Events & Services
Bring Communities to Life
Experience by HqO helps properties deliver curated programming that strengthens connection and satisfaction.
- Easy creation and promotion of tenant events
- Streamlined Admin and Self Check-In for arrivals
- Paid Entry options for premium, revenue-generating experiences
- Automated waitlists to keep every tenant engaged
From wellness classes to networking mixers, HqO turns building spaces into vibrant community hubs.
Content Management
Turn Every Offering Into an Experience
Turn every building offering into a discoverable, promotable experience. Now, property teams can publish targeted, branded content across the HqO platform to help tenants discover and engage with amenities, services, spaces, and digital programs.
- Create and schedule dynamic marketing content
- Promote flex spaces, wellness programs, and event series
- Deliver personalized updates via web, mobile, and push notifications
Connecting tenants directly to the experiences that matter most drives engagement, activates space utilization, and reinforces property identity.
Engagement & Communication
Connection is the New Amenity
Your tenants expect more than space; they expect curated, convenient, and consistent engagement. Experience by HqO makes it easy for your teams to connect, collect feedback, and drive participation.
- Property-wide announcements, updates, and programming
- Event promotion with RSVP tracking and engagement analytics
- Feedback loops that surface tenant needs and inform future offerings
Build loyalty, increase satisfaction, and make every message matter.
Audience & Profile
Data That Powers Personalization
Your best leads aren’t just names — they’re profiles. The Audience & Profile engine helps teams segment users, understand behaviors, and act with precision.
- User Profiles and Tenant Profiles tied to real engagement
- Audience segmentation for targeted marketing
- Activity alerts (e.g., tour booked, product viewed)
- Predictive insights and conversion probability
Know who’s engaging — and what to do next.
Billing & Operational Finance
Monetize What Matters
Whether it’s amenity passes, vendor services, or event bookings, every tenant interaction is an opportunity to generate value. Get the tools to manage, track, and report on these moments with confidence.
- Transaction logging and payment reporting
- Integration with tenant billing platforms
- Analytics for usage-based services and space commerce
Turn operational complexity into revenue, without adding headcount.
Ready to Redefine
Property Operations?
See how Experience by HqO can streamline service, elevate engagement, and turn your buildings into experiential platforms.
More like this
What is REX?
Legacy vs Experiential
